Refund Policy
På grund af den private karakter af de varer, vi sælger, we are unable to refund or exchange purchased toys and products unless they are defective. Dette er til sundheden, Sikkerhed og ro i vores kunders sind.
Eventuelle genstande, der er designet til at komme i kontakt med enhver kropsdel eller væske, kan ikke returneres og ikke er solgt. Når disse varer forlader vores lager, De vil blive betragtet som brugt og kan derfor ikke returneres.
Dette inkluderer, men er ikke begrænset til:
- Vibratorer og dildoer
- Douche/klyster sæt
- Anal legetøj, Perler og stik
- Penis og boldenheder, penis ringer, og penis ærmer
- Gags og ledninger
- Undertøj og mænds tøj
- Smøremidler, Massageolier, kondomer og kropsmaling er også ikke-returnerbare.
Damages and problems
Please inspect your order upon receipt and if the item is defective, damaged or you received the wrong item, please contact us immediately so we can assess the problem and correct it. If there are any return issues, s anytime at [email protected].
Refunds
For returns, the shipping costs for both sending and returning will be borne by the buyer, totaling 35% of the order amount.
We will notify you when we have received and inspected your return and advise you if the refund has been approved. If approved, the system will automatically refund you according to your original payment method. Please keep in mind that it may also take some time for your bank or credit card company to process and post the refund.
*We don’t ship to Islamic countries, like Afghanistan, Pakistan, Jordan, Libyen, Kosovo, Irak, Burma etc..