Refund Policy
Meie müüdavate esemete privaatsuse tõttu, we are unable to refund or exchange purchased toys and products unless they are defective. See on tervise pärast, meie klientide turvalisus ja meelerahu.
Kõiki esemeid, mis on ette nähtud kokkupuuteks mis tahes kehaosa või vedelikuga, ei saa tagastada ega edasi müüa. Kui need kaubad meie laost lahkuvad, need loetakse kasutatuks ja seetõttu ei saa neid tagastada.
See hõlmab, kuid ei piirdu sellega:
- Vibraatorid ja dildod
- Douche/klistiiri komplektid
- Anaalsed mänguasjad, helmed ja pistikud
- Peenise ja palli seadmed, peenise rõngad, ja peenise varrukad
- Kärud ja nöörid
- Aluspesu ja meesteriided
- Määrdeained, massaažiõlid, kondoomid ja kehavärv on samuti mittetagastatavad.
Damages and problems
Please inspect your order upon receipt and if the item is defective, damaged or you received the wrong item, please contact us immediately so we can assess the problem and correct it. If there are any return issues, s anytime at [email protected].
Refunds
For returns, the shipping costs for both sending and returning will be borne by the buyer, totaling 35% of the order amount.
We will notify you when we have received and inspected your return and advise you if the refund has been approved. If approved, the system will automatically refund you according to your original payment method. Please keep in mind that it may also take some time for your bank or credit card company to process and post the refund.
*We don’t ship to Islamic countries, like Afghanistan, Pakistan, Jordaania, Liibüa, Kosovo, Iraak, Burma etc..